Satisfaction Guarantee
Thank you for choosing Human Skills Mastery for your personal learning needs. We are confident that our on-demand courses will equip you with the knowledge and skills you need to excel in your career advancement and streamline your personal training and development.
We offer a 100% satisfaction guarantee, which applies to all of our courses and covers the quality of the course content and delivery.
While we strive to provide the best possible learning experience, we understand that there may be occasions when our courses do not meet your expectations.
If you have any suggestions or ideas to enhance the course content or delivery, we encourage you to share them with us through the satisfaction survey at the end of each course. Your feedback is invaluable to us, and we will do our best to address your concerns.
If you are not satisfied with our courses and wish to withdraw for this reason, you have the ultimate freedom to cancel your subscription plan at any time. Please be aware that we do not offer refunds or credit notes for the remainder of the subscription period. Please refer to the Refunds and Cancellations sections for further information.
We are committed to continuously updating our courses with the latest advancements in technology and new knowledge to ensure you have access to the most relevant and up-to-date information.
Payments
Subscription fees, including any applicable taxes, may be paid on a monthly, quarterly, bi-annually, or annual basis. All fees are payable in advance. If you switch to a different subscription plan, the annual rates will take effect at the start of your next billing cycle.
By using your Human Skills Mastery account, you agree to pay the subscription fees and any other charges you incur. Human Skills Mastery reserves the right to increase subscription fees or taxes or introduce new fees with reasonable advance notice.
If you provide your payment information, you authorise us, as well as certain third-party service providers, payment card networks, and payment processors, to receive, store, and encrypt your payment details.
You have the option to switch to a different Payment Method or update your information by visiting https://www.humanskillsmastery.com/account/billing. If your payment was made through Google Pay, you can change your Payment Method within your corresponding account.